#Outlook crashes when opening attachment files install
Select your Microsoft Office install and choose Change from the menu above the program list.Double click on Programs and Features when it comes into view.If it’s not listed, choose Control Panel and search for programs. Right click on the Start button and choose Programs and Features (marked with an arrow in the screenshot above).Note that Online Repair can take a long time to complete. If you are unable to fix the file permissions, you’ll need to do an Online Repair of your Office installation from Control Panel, Program and Features. Right click in the command prompt window and choose Paste.Copy icacls "%programfiles%\Microsoft Office 15" /grant *S-1-15-2-1:(OI)(CI)RX.Right click on the Start button and choose Command Prompt (Admin).To do it, go to Control Panel > Mail > Show Profiles > Add, then setup this problematic account in new profile. If it doesn't work, we can try to create a new Outlook profile for further troubleshooting.
Open attachments in Outlook 2016 to have a try. The recommended solution is to fix the file permissions, or run Office's Online Repair. To start Outlook safe mode, open Run in Windows, type Outlook /safe, press Enter to start it. While you could disable protected view to fix it, it’s not recommended as it can allow infected documents to run code. Protected View is enabled by default when opening file attachments in Outlook, files from untrusted locations, or files that were downloaded from the Internet. The files are not corrupted but there are issues with the file permissions after the upgrade that affect opening the files in Protected View. PowerPoint: "The application was unable to start correctly", "PowerPoint found a problem with ", "Sorry, PowerPoint can’t read " Word: "Word experienced an error trying to open the file" When they try to open the attachments, they receive an error message that there is an error or the file is corrupt.Įxcel: "This file is corrupt and cannot be opened" This specific issue was fixed in the AugProduct Update.Īfter upgrading to Windows 10, some users are having problems opening Office documents that are attached to Outlook messages.